Sales & Customer Service
All sales activities related to prospects and customers are recorded in the sales process.
- Quotations and Orders
- Delivery Notes
- Invoices and Receipts
- Campaign Management
- Service Request Types:
- Information requests
- Service scheduling
- Charge reimbursements
- Account inquiries
- Warranty management
Procurement
Integrates the complete procurement process from order to payment.
- Purchase Orders from Requisitions
- Quotation Management
- Material Receipt Processing
- Invoice Processing
- Payment Generation
- Automatic Accounting
Material Management
Comprehensive inventory and warehouse management system.
- Product Definition & UOM
- Price Lists & Pricing
- Warehouse Management
- Shipments & Receipts
- Inventory Movements
- Physical Inventory Count
- Replenishment Reports
- Available to Promise
- Valuation Costing
Manufacturing
Automates discrete manufacturing operations for assembling raw materials into finished goods.
- Multi-level Bill of Materials
- Work-in-Process Tracking
- Production Costing
- Work Order Transactions
- Production Planning
- Seamless Integration
Accounting
Automatic accounting consequences with comprehensive financial management.
- Automatic Journal Entries
- GL Distribution
- Budget Management
- Financial Statements
- Parallel Chart of Accounts
- Period End Processing
- Cost Allocation
Open Item Management
Automates cash receipts and payment allocation processes.
- Payment Recording & Tracking
- Cash Allocation to Invoices
- Bank Statement Reconciliation
- In-transit Payment Handling
- Direct Debit Transfers
- Aging Reports
Project Management
Focus on financial aspects of project handling with phase and task management.
- Project Types Definition
- Phases and Tasks
- Financial Tracking
- Resource Allocation
- Inventory Issue to Projects
- Profitability Analysis
- Status Reporting
Customer Relationship Management
Structured request management system for customer service excellence.
- Service Request Management
- Customer Portal Integration
- Email Integration
- Request Routing
- Follow-up Actions
- Customer History Tracking
Order Management
Complete order lifecycle from quotation to cash receipt.
- Quotation Management
- Sales Order Processing
- Invoicing
- Cash Receipting
- Integration with Material Management
- Customer Service Integration